A smarter chat bubble

The smartest thing
on your website,
installed before lunch.

One script tag. Trained only on your own pages. Refuses anything risky. Built for small practices and local businesses that don't have time for a “chatbot project.”

Starts at $49/moLive in 90 secondsNo signup to preview
maplepediatrictherapy.com
OT, PT & speech therapy in Maplewood.
Warm, evidence-based care for kids from 18 months to 12 years. Most major insurance accepted.
Book a first visit
Maple Pediatric×
Do you take Aetna?
Yes — we accept Aetna, BCBS, and Cigna. For out-of-network, we provide a superbill you can submit.
My 3yo isn't talking, should I bring him in?
I can't help with clinical questions — please call 555-018-2231 and our team can talk you through it.
Automated assistant — not a clinician.
Built for local businesses that hate busywork
Maple PediatricCarroll & Brooks LawOakview DentalHartwell HVAC

URL to live chat, in three moves.

No integrations. No “platform.” No plugins. The whole thing is a link to a JavaScript file.

STEP 01

We crawl your site.

Up to 200 pages. Every page becomes searchable knowledge for your bot. Recrawled weekly so it never lies about the hours.

GET yoursite.com/* → embeddings
STEP 02

You review what it knows.

Edit any fact. Blacklist any page. Pin manual facts that always win — “hours change Dec 24” beats any crawl.

admin → tenant → facts
STEP 03

You paste one tag.

Drop our script into your site's footer. The bubble appears. You're live. That's every step, not a “quick-start overview.”

<script src="chatlatch.com/widget.js?t=…">
The feature no one else sells

It knows
when to shut up.

Most chatbots will happily invent prices, promise services you don't offer, or dispense medical advice to a panicking parent at 11pm. ChatLatch won't. The refusal is the product.

  • Only answers from your own pages — never the open internet.
  • Refuses clinical, legal, or financial advice out loud.
  • Routes risky questions to your phone number.
  • Every conversation logged. Every transcript readable.
  • You can override, edit, or delete any fact the bot knows.
VISITOR
“My toddler bumped his head on the coffee table — should I be worried?”
CHATLATCH
I can't help with clinical questions — please call your clinic and their team can talk you through it.
Automated assistant — not a clinician. For clinical questions please call the office.

Most chatbots are a project. This is a tag.

The other guys

$800/mo · 6-week onboarding · “platform”
  • ✕ Pricing lives behind a “Book a demo” form.
  • ✕ Happily hallucinates when it doesn't know.
  • ✕ Sells you three more “products” in the dashboard.
  • ✕ Requires a Zapier account, a CRM, and a prayer.
  • ✕ Your onboarding specialist is in a different time zone.

ChatLatch

From $49/mo · one script tag · done by Friday
  • ✓ Pricing is on the pricing page. The number is right there.
  • ✓ Refuses out loud when it doesn't know the answer.
  • ✓ Does one thing: answer questions, grounded in your site.
  • ✓ Drops into any site. WordPress, Squarespace, Webflow, custom.
  • ✓ Start today, paste one tag, be live by Friday.

Priced like a tool. Not a SaaS.

One-time setup, then a flat monthly. No “call for quote.” No per-seat math. The number is on the page.

Starter
$49/mo
+ $299 one-time setup
  • Up to 50 pages indexed
  • 500 chats/month
  • Weekly recrawl
  • Email support
Get started →
Most popular
Pro
$99/mo
+ $499 one-time setup
  • Up to 200 pages indexed
  • 2,000 chats/month
  • Weekly recrawl + manual fact editor
  • Conversation review dashboard
  • Priority support
Start Pro →
Business
$249/mo
+ $999 one-time setup
  • Up to 1,000 pages
  • 10,000 chats/month
  • Daily recrawl
  • Custom branding (no footer)
  • White-glove onboarding
Get started →

Need more? Email us for Enterprise.

See your bot.
No signup. 90 seconds.

Paste your URL. We crawl 5 pages. You get a working preview. If you hate it, you close the tab. We do not follow up.

</script>

Questions, answered.

What if my site changes?
We re-crawl every week (or daily on Business). New pages get indexed automatically. If you've manually edited a fact and the source page changes, we flag the conflict in your dashboard so nothing gets silently overwritten.
Can the bot make things up?
No. It can only answer using content we crawled from your site or facts you've added manually. If it doesn't have a source, it says so and routes the visitor to your phone or email.
What about HIPAA / sensitive data?
Visitor messages are stored encrypted at rest with 90-day retention by default. We never train on your data. The bot is configured to refuse clinical questions and route to a human.
How do I install it?
Once you sign up, we send you a one-line script tag. Paste it into your site's footer. That's it.