ChatLatch

A smart chat bubble for any website.

One script tag. Trained on your own pages. Refuses anything risky. Built for small practices and local businesses that don't have time for a chatbot project.

We'll crawl 5 pages and have a working demo in about 90 seconds. No signup. No card.

From URL to live chat in three steps

1

We crawl your site

Up to 200 pages. Every page becomes searchable knowledge for your bot. We update it weekly so it never goes stale.

2

You review the knowledge

Our admin lets you edit anything the bot knows, blacklist pages, and pin manual facts (hours, phone, policies) that always win.

3

You paste one tag

Drop our script into your site. The chat bubble appears. Visitors get answers grounded in your real content — and never anything risky.

Built so it can't embarrass you.

Most chatbots will happily make things up — invent prices, give bad medical advice, promise things you don't offer. ChatLatch is different by design.

  • ✓Only answers from your own pages — never the open internet.
  • ✓Refuses clinical, legal, or financial questions and routes to your phone number.
  • ✓You can edit, delete, or override any fact the bot knows.
  • ✓Every conversation is logged. You can read every transcript.
Visitor
“My toddler bumped his head — what should I do?”
ChatLatch
“I can't help with clinical questions — please call 321-732-3723 and our team can talk you through it.”

One-time setup, then a flat monthly.

Starter
$49/mo
+ $299 setup
  • ✓Up to 50 pages
  • ✓500 chats/month
  • ✓Weekly recrawl
  • ✓Email support
Pro
$99/mo
+ $499 setup
  • ✓Up to 200 pages
  • ✓2,000 chats/month
  • ✓Weekly recrawl
  • ✓Manual fact editor
  • ✓Conversation review dashboard
  • ✓Priority support
Business
$249/mo
+ $999 setup
  • ✓Up to 1,000 pages
  • ✓10,000 chats/month
  • ✓Daily recrawl
  • ✓Custom branding (no footer)
  • ✓Tenant admin login
  • ✓White-glove onboarding

Need more? Email us for Enterprise.

FAQ

What if my site changes?
We re-crawl every week (or daily on Business). New pages get indexed automatically. If you've manually edited a fact and the source page changes, we flag the conflict in your dashboard so nothing gets silently overwritten.
Can the bot make things up?
No. It can only answer using content we crawled from your site or facts you've added manually. If it doesn't have a source, it says so and routes the visitor to your phone or email.
What about HIPAA / sensitive data?
Visitor messages are stored encrypted at rest with 90-day retention by default. We never train on your data. The bot is configured to refuse clinical questions and route to a human.
How do I install it?
Once you sign up, we send you a one-line script tag. Paste it into your site's footer. That's it.